Merry Platebay
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Get in touch with us

Questions about our chocolate desserts, snacks or custom orders? We usually reply within a few hours.

Email usWe reply within a few hours, seven days a week.
Call usOur small team is ready to help during business hours — we love talking about chocolate moulds, ideas for sharing, and everything sweet.
Visit our online storeBrowse our full range of premium chocolates, lollipops and gummy candy from home.
Order detailsMost orders ship within 2–3 business days, Monday to Saturday.
Questions answered

Frequently asked questions

We dispatch most orders within 2–3 business days, and you'll receive a tracking link as soon as your parcel ships.

Absolutely — contact us within an hour of ordering and we'll make the change or process your cancellation.

Yes — add a personal message at checkout and we'll wrap your selection beautifully, free of charge.